Question 1

Do I need to sign a Liability Waiver?

Accepted Answer

Yes!
Please review and sign the Liability Release prior to your SUPVenture.  Click on the link below to access and complete the release.

Liability Release   (https://waiver.smartwaiver.com/w/9jlplyqczkay2vfvrsz5vs/web/)

Question 2

Oregon Water Way Access Permit Link

Accepted Answer

In the state of Oregon, if your board is 10' or longer you are required to have a Waterway Access Permit.
SUPVentureUs has these permits for our boards.
If you are using your own board and it meets the requirements, it is your responsibility to purchase a permit.

Question 3

How many people can go on one tour?

Accepted Answer

Ideally, we will keep tours for groups of 8 or less, please contact us for larger groups.

Question 4

I have never SUP'd before, can I still go?

Accepted Answer

We love to recruit new paddlers!  
There is an orientation at the beginning of every tour and if you need extra help, we are there to help you enjoy your SUPVenture!

Question 5

What is the minimum age requirement for SUPVentureUs?

Accepted Answer

The minimum age for participating in a SUPVenture is 12. However, on windy days, we may require your child to paddle with you on your board or reschedule the session. Windy conditions can be challenging for both kids and some adults.

Question 6

Do you offer gift certificates for SUPVentureUs experiences?

Accepted Answer

Yes! SUPVentureUs offers gift certificates, making it a great gift idea for friends and family who love adventure and paddleboarding.

Question 7

Should I wear sunglasses?

Accepted Answer

We will provide you with a Croakie (secures glasses).  If you fall in, chances are you will lose your glasses if you don't have croakies on your glasses.

Question 8

Can I bring my cell phone?

Accepted Answer

We will provide a dry bag for your phone.  We accept no liability for water or damage to your phone.  We will take pictures for you as part of the SUPVenture, but you are welcome to bring your own and capture your favorite moments.  We aren't professional photographers, but we try to capture the happy and the fun!

Question 9

Can I book a private or semi-private tour?

Accepted Answer

Yes, however, there is an extra charge for Private or Semi-Private tours.

Question 10

What happens if there is a thunderstorm or heavy winds?

Accepted Answer

For your safety, we will reschedule if there is a thunderstorm or heavy winds.  We may not be able to make that call until we are there and see the conditions.   If winds predicted 10mph or more we will reach out letting you know we need to reschedule.

Question 11

Do You Provide Lessons for Beginners?

Accepted Answer

If you would like a private or semi-private lesson, please contact us and we will set up a date. Private and Semi-Private Rates apply.

Question 12

Q: How does SUPVentureUs handle my personal information when I book a SUP (Stand-Up Paddleboard) session?

Accepted Answer

A: At SUPVentureUs, we take the privacy and security of your personal information very seriously. When you book a SUP session with us, we receive, collect, and store any information you enter on our website or provide to us in any other way. This includes your name, contact information, and any details you provide during the booking process. Additionally, our system collects the Internet protocol (IP) address used to connect your computer to the Internet, login details, e-mail address, password, computer and connection information, and purchase history.    We may also use software tools to measure and collect session information, including page response times and length of visits to certain pages. All this information is crucial for us to tailor your experience, improve our services, and ensure a smooth and secure booking process. Rest assured, any data collected is handled in compliance with standard privacy regulations to protect your personal information while you enjoy your SUPventure in the beautiful Pacific Northwest.

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